工程项目中成员关系的协调机制研究
(1.江苏大学管理学院,江苏 镇江 212013;2.江苏科技大学经济管理学院,江苏 镇江 212003)
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摘要:针对工程项目成员关系管理过程中所存在的问题,对国内外的相关研究进行综述;在此基础上,提出工程项目成员关系管理应关注的问题;最后从合作伙伴关系建立、统一工程文化建设、构建运作协调机制及完善利益协调机制等方面给出项目成员关系管理的策略,为构建工程项目成员关系管理体系提供参考。关键词:项目管理;利益相关者;成员关系;协调机制Abstract:There are many problems exist in the process of managing the members of project. This paper first reviews the recently research status of members relationship management of project,and provides management principles of relationship management based on the characteristic of projects. We proposes several strategies for coordinating project members from several aspects:building strategic partner relationship,developing construction cultural,building operation and benefit coordination mechanisms,and improving integrated control. The aim of this paper is to provide theoretical foundation to build practical and feasible coordination mechanisms of project members.Keywords:project management;stakeholders;member relationship;coordination mechanism参考文献[1] Jeremy R,Schlichter B R. Decoupling,re-engaging:managing trust relationships in implementation projects[J]. Information Systems Journal,2013,23(1):5-33.[2] Ling F Y Y,Yan N,Ke Y J. Modeling relational transaction and relationship quality among team members in public projects in Hong Kong[J]. Automation in Construction,2013(36):16-24.[3] Robert S R,Guillermo A Mena,Riker H J. Relationships between project complexity and communication[J].Journal of Management in Engineering,2013,29(2):183-197.[4] Meng X H. The effect of relationship management on project performance in construction[J].International Journal of Project Management,2012,30(2):188-198.[5] Arthur S. Metaphor interactions to develop team relationships and robustness enhance project outcomes[J].Project Management Journal,2012,43(6):88-96.[6] Meng X H,Sun M,Jones M. Maturity model for supply chain relationships in construction[J].Journal of Management in Engineering,2011,27(2):97-105.[7] Lena E B,Marianne J,Anna S. Partnering relationships in construction:A literature review[J].Journal of Purchasing and Supply Management,2010(16):239-253.[8] Zou W W,Mohan K,Jacky C. Identifying the critical success factors for relationship management in PPP projects[J].International Journal of Project Management,2014,32(2):265-274.[9] 王卉佳.基于系统理论的大型工程建设项目工程文化的构建研究[D].南京:南京大学,2011.[10] 郭汉丁,张印贤,等.工程质量监督多层次激励协同机理研究综述[J].建筑经济,2013(2):102-105.建筑经济,2014(9):43-46