［摘　要]　基于某国有企业施工项目劳务结算流程中遇到的问题，利用运营管理学中5W1H分析方法实施流程优化，解决该企业劳务结算过程中的诸多弊端，达到提高工作效率、消除工程管理方与劳务分包方的对立情绪的结果，进而实现提高工程质量和施工进度的良好效果。

［关键词]　施工项目,劳务结算,流程优化

Abstract: Based on the problems of labor clearing process in one state-owned enterprise's construction project, uses 5W1H method in the operation management to implement process improvement, solves these problems, achieves the result as raising efficiency, eliminating antagonism between management and subcontractor, finally improve project quality and construction progress.

Key words: construction project; labor clearing; process improvement

建筑经济，2012（5）：70-72