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MOA视角下全过程工程咨询人员知识共享行为驱动研究
张宇彤 许佳骅 张苏娟 李亚迪
(1.华东理工大学商学院,上海 200237;2.墨尔本大学工程与信息技术学院,澳大利亚 墨尔本 3053;3.悉尼大学项目管理学院,澳大利亚 悉尼 2037)
文献要素
摘要:咨询服务具有知识密集型特征,全过程工程咨询需要咨询人员间知识共享以实现集成化服务,且项目通常具有工期紧的特点,时间压力的影响不容忽视。为探讨咨询人员知识共享行为的驱动机理,基于MOA视角构建咨询人员知识共享行为驱动模型,并分析时间压力的调节效应。对179个全过程工程咨询项目问卷数据的回归分析发现,动机、机会与能力对知识共享行为发生具有显著的正向影响;时间压力正向调节机会与知识共享行为间的关系。研究丰富了全过程工程咨询领域对知识共享行为驱动的研究,为全过程工程咨询实践管理提供有益启示。
关键词:全过程工程咨询;知识共享;MOA框架;时间压力;调节效应
Abstract:Consulting services are characterized by knowledge intensity. Whole-process engineering consulting requires knowledge sharing among consultants to achieve integrated services. Generally the projects have feature of tight schedules,the impact of time pressure cannot be ignored. To explore the driving mechanism of consultants' knowledge-sharing behaviors,a driving model is constructed from the MOA perspective,with an analysis of the moderating effect of time pressure. Regression analysis on questionnaire survey data from 179 whole-process engineering consulting projects revealed that motivation,opportunity,and ability exert a significant positive impact on knowledge-sharing behaviors;time pressure positively moderates the relationship between opportunity and knowledge-sharing behaviors. This study enriches research on the driving factors of knowledge-sharing behaviors in the field of whole-process engineering consulting and provides valuable insights for the management of whole-process engineering consulting.
Keywords:whole-process engineering consulting;knowledge sharing;MOA framework;time pressure;moderating effect
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建筑经济,2026(9):41-47
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